Simply contact us by email. If the item has not been dispatched we will halt it and refund the total amount that you paid, including postage. If the item has been dispatched, we will acknowledge your wish to cancel the order and we will ask you to return the item to us. Once we receive the item we will refund the total amount of the initial order, but not the cost of returning the item/s to us.

CANCELLATION AFTER YOU RECEIVE THE ITEM:

Return the item(s) to us unworn, unsoiled, and unwashed in their original packaging and invoice, and we will refund the item(s) within 30 days.

The delivery cost for sending the items to you and the postage cost you paid to return the socks to us will not be refunded. If you return part of an order and kept only some items that are below $75 (after discount applied) in total, any discount code will be cancelled, and the initial postage cost will be deducted. If part of an order with bundles is returned, kept items will be charged at regular prices. If kept items total is less than $75 (after discount applied) initial postage will be also deducted.

For orders from outside UK, the delivery cost for returning any items will be paid by the customer.

TOETOE Limited, RETURNS, UNIT 2A, LONDON, NW2 7JJ, ENGLAND E-mail: cs@toetoesocks.com