Custom and Import Duties

International Delivery Charges

For orders with any value delivery cost will be calculated automatically during checkout according to the weight of the products selected. This service is not available for orders from England, Scotland and Northern Ireland. The customers will receive a dispatch notification with the reference number and date of dispatch for the package which can be traced at www.royalmail.com

After the package has left UK, customers should continue tracing their package at their national postal service website. The postal services in the destination country usually leave a notification in case they cannot deliver the package. If the package is not claimed from the postal service, they may return it back to us. Resending the package will be subject to the payment of the postage cost. We highly recommend you trace your package as soon as you have received your dispatch notification from us.

International Tracked: (5–15 working days) (Requires Signature and Traceable for certain countries)

Customers can be asked to pay customs fee and VAT depending on destination country.

Delivery to EU countries:  Important Notice For EU Customers

There may be a delay and tax charges at your customs. If you are happy with it, please continue for payment.

Alternatively, you can place your order on  TOETOE Socks shop on Etsy which charges VAT and confirms if any other taxes necessary on checkout hence avoid any delays on orders up to €150.

For orders under €150 (approximately £135)

  • You will be asked to pay vat by your local authorities

For orders above €150 (approximately £135)

  • You will be asked to pay customs fee by your local authorities
  • And you will also need to pay vat